Mark E. Bowles

 

PO Box 521 | New York, NY 10028 | C: (917) 418-5823| Mark.ResidentManager@gmail.com

Objective

I am currently a Resident Manager for condominium on the upper west side of Manhattan.  I am responsible for immediate needs of the building operations including maintenance, repairs, staff supervision, capital improvement, and much more. During my career, I have had extensive experience with responding to emergencies and working under pressure.  In addition, I have had to address and manage floods, power outages, a complete gas outage, bedbug infestations, and more.  I have had to supervise/coordinate boiler replacements, elevator replacements, lobby renovations, sidewalk replacement, roof replacement, and local law 11 repairs. I have also coordinated and/or performed preventative maintenance as required throughout my career.  I developed high quality standards and routinely monitor the building’s effectiveness, efficiency, and conditions.  I have submitted reports regularly to management and the board of managers/directors. I am in search of a Resident Manager position that utilizes my extensive Resident Manager/Superintendent experience.

Experience

Resident Manager                                                                   2016 - Present

I am currently the Resident Manager of a 92-unit condominium on the upper west side of Manhattan.

Superintendent                                                                        2013 - 2016

I was the Superintendent for 195-unit property consisting of two apartment buildings. 

Resident Manager                                                                   2011 - 2013

I was the Resident Manager for a condominium in Midtown Manhattan.

Superintendent                                                                        2001 - 2011

I was the Superintendent for a Cooperative Apartment Building on the Upper East Side of Manhattan.

Handyman/Assistant Superintendent                                      1994 - 2001

I was the Handyman/Assistant Resident Manager at a Cooperative Apartment Building in Greenwich Village with over 260 units.

Warehouse/Facilities Manager                                                1988 - 1994

I was the Warehouse/Facilities Manager for a retail video chain.

Skills

  • Hands on experience performing repairs in many areas (i.e. Plumbing, Electrical, Carpentry, etc.)
  • I have repeatedly demonstrated ability to manage multiple and complex operational matters on a daily basis.
  • The ability to manage the building during a crisis; e.g. fire, flood, elevator shutdowns, heating shutdowns, power outages, etc.
  • Knowledge of building systems and infrastructure
  • Ability to multi-task and prioritize
  • Excellent writing and communication skills; in addition, I am a college graduate (B.A.)
  • Experience in negotiating and communicating with vendors and service providers
  • Very good building resident relations skills
  • I am a highly motivated service-oriented self-starter.
  • Highly computer and technologically literate including email and smartphones.

Education

Bachelor of Arts Degree from John Jay College of Criminal Justice

Dispute Resolution Certificate/Degree from John Jay College of Criminal Justice

Locksmithing and Security Alarm Systems from SEIU Local 32-BJ Training Center

Air Pollution Control from SEIU Local 32-BJ Training Center